I am an experienced UX/UI designer with a diverse portfolio encompassing web and mobile projects for prominent brands in various industries, including finance, data management, sports, food, lifestyle tech, and B2B services (SaaS).

Specialising in agile methodologies and rapid prototyping, I excel at delivering high-quality solutions within tight deadlines.

Brand experience

Experience

JP Morgan Chase

Senior UI/UX designer, Digital Private Markets | 2022 - Present | Full time

• Exceeded expectations by simplifying and redesigning all our client profile pages, using a combination of competitor research, internal data together with customer insights. This action alone quadrupled the number of investor connection requests and deal invites

• Co-designed our bespoke Benchmarking feature allowing users to view market trends with exclusive terms benchmarking data, allowing users to filter by industry, time-frame, and stage to get a unique view into market dynamics. This feature became the main selling point to boost client on-boarding

• Played an integral role in helping to expand our design team from 5 to 14 designers 

• I enjoy contributing to our team through weekly catch-ups and design workshops constantly discussing and refining our processes for creating and delivering high-quality concepts, user journeys, wire-frames, UI interactive flows and design system updates

• Identifying and participating in usability research, including writing scripts and creating interactive prototypes to iterate and refine design

• Proactively contributing to the design system and tool-kits, ensuring deliverables are consistent across all teams

• Collaborating daily with engineering and product development teams using FigJam and Figma Dev mode, presenting on video calls, creating and managing Jira tickets, updating Confluence pages, and documenting components in Storybook

• Presenting design and communicating work to team members and stakeholders

• Successfully launched the new platform, achieving 1,000 frictionless signups on the first day, including the top 1% globally recognised VP firms

JP Morgan Chase

Senior UI/UX designer | 2019 - 2022 | Full time

• Successfully converted the existing design toolkit from Sketch to Figma. This was a voluntary task and an opportunity to apply existing experience and also learn new skills

• This role focused primarily on internal applications, working alongside agile product team members, technologists and business experts to update existing products as well as owning the UX design in the creation of new products and services

• Constantly challenging and validating the business objectives, by campaigning for UC design to simplify and streamline the complex business requirements into user-centric models using advanced UX methods

• Demonstrating UX processes, such as breaking down complex user flows, fleshing out edge-cases, wire-frames, prototypes, user research and usability testing with stakeholders. These actions helped to create stronger design presence and build trust, collaboration and dependency within very engineering heavy team

• Daily use of the Atlassian suite of software (Jira & Confluence) managing requirements, updates and communicating with various stakeholders, project managers and product development

Prudential

Senior UI/UX designer | 2016 - 2019 | Contract

• Took over as Lead designer to explore new possibilities for the PruAdviser app (a financial adviser platform), delivering design services, including webinars, insight hubs, and investment products

• Directed user experience activities from research to high-fidelity designs for both client-facing and internal products, enhancing user interaction and satisfaction

• Worked in collaboration with Nile, a leading user research company from Edinburgh, helping to coordinate user research sessions between Stirling, Edinburgh and London and successfully delivered a variety of solutions

• Full end-to-end journey mapping defining personas, friction and drop-off discovery, resulting in 80% increase in user engagement

Morgan Stanely

Senior UI/UX designer | 2013 - 2016 | Contract

• Supporting internal clients through the end-to-end service design process to design and develop innovative products and services. From ideation and inception through to solution build and testing

• Championed user-centricity – with a set of tools and methods that drew upon embed design thinking

• Worked on new ideas alongside solution teams to design and develop innovative products and services

• Working closely with offshore development teams and meeting the demands of senior stakeholders

• Creating and maintaining internal web and mobile applications

Smart Office Technologies

Senior Digital Designer | 2012 - 2013 | Full time

• Responsible for UI/UX Design and QA for 3M user based mobile app, addressing document management and retrieval

• Working across IOS, Android and web platforms

• Sole UI/UX designer responsible for maintaining current applications and collaborating with the CTO to shape future vision

Skills

Technical skills

UI design

UX design

Design systems

Creative direction

Prototyping

Project planning

App design

Illustration

User Story Mapping

Copywriting

User Testing

A/B Testing

HTML/CSS

Accessibility